Iron Rooster regards customer privacy as an important part of our relationship with our customers. This policy applies to all ironrooster.com.au users and conforms to internet privacy standards.
If you have any concerns regarding this policy please contact us using the contact information on this website.
In order to use the Iron Rooster website, we may require information from you in order to provide the best service possible.
All correspondence may be collected and stored, particularly in regard to sales, support and accounts, including email.
Any information collected by Iron Rooster is collected via correspondence from you or your company. This may be via telephone, email, fax or through our website.
Any details collected from Iron Rooster customers is required in order to provide you with our products and improve customer service.
Information is recorded and stored to provide service references and assist development.
Security of your personal information is important to us. When you enter sensitive information ( such as credit card numbers) on our website, we encrypt that information using secure socket layer technology ( SSL). When credit card details are collected we simply pass them to be processed. We never permanently store complete credit card details. We follow generally accepted industry standards to protect your personal information both during transmission and once we receive it.
Please email us at [email protected] if you have any questions about our security.
At any time you may email us at [email protected] to correct, delete or deactivate any of your personal information.
If you purchase a product from us we may request personal information from you. This will include, email and postal address and financial information, including credit card number and expiry date.
This information is used for billing and to fill your order. We also use this information to contact you if necessary.
Iron Rooster uses personal information for essential communications such as email, accounts, and critical service. We may also use this information for other purposes including promotional email. You can email us at [email protected] at any time to be removed from the mailing list.
You will be notified when your information is collected by any third party that is not our agent/service provider so you can choose whether or not you share your information with that party.
Iron Rooster may use other third parties to provide essential services on our site or for business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personal information for any other purpose.
Iron Rooster will not share any of your personal information with anyone else for any unrelated or unknown purpose.
We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/ or comply with a judicial proceeding, court order or legal process served on our website.
Links on the Iron Rooster website to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of Iron Rooster.
Iron Rooster uses the eWAY payment gateway for online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants providing a safe and secure means of collecting payments via the internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.
Payments are full automated with an immediate response.
Your complete credit card number cannot be viewed by Iron Rooster or any outside party.
All transactions are performed under 128 Bit SSL Certificate.
All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
eWAY is an authorised third party processor for all the major Australian banks.
eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Iron Rooster.
For more information visit www.eWAY.com.au